Please thoroughly review these terms and conditions of Life Beyond the Room LLC (hereinafter referred to as “LBR”). By booking your trip with us, you are agreeing to be bound by the terms of this Agreement. You agree on behalf of yourself and those you represent (your travel party) to comply with all terms and conditions contained herein. You agree that any violation of any such terms and conditions may result in (a) the cancellation of your reservation or purchase, (b) forfeiture of any monies paid for your trip (c) you being denied access to the travel services contracted, and (d) our right to charge you for any costs we incur as a result of such violation.
You represent and warrant that (a) you are of sufficient age and sound mind necessary to enter into a legally binding agreement, (b) you are legally authorized to act on behalf of those you represent and accept these terms and conditions on their behalf, and (c) the information supplied by you or members of your group is true and correct. You are responsible for informing all people in your group of all terms and conditions applicable to their travel arrangements.
1. General
Services and Vendors
LBR is an intermediary between the Suppliers and the public. LBR does not own or operate any hotels, shore excursions, tours, transportation providers, cruise lines, vessels, airlines, travel protection companies, attractions, or other travel-related Suppliers who provide goods or services for your trip. By booking through LBR, you will be entering into a contract with the relevant third party supplier in respect of the travel services to be provided. The contract for the travel services will be subject to the terms and conditions of that third party supplier and you will be bound by such terms and conditions. LBR will not be responsible for any default or failure by any third party supplier or for any loss, claim, cost, damage or injury incurred by you (directly or indirectly) as a result of the acts or omissions of the third party supplier.
Suppliers reserve the right to deviate from the direct, customary and/or scheduled route or itinerary for any reason, without limitation and without notice. You acknowledge and agree that LBR is not responsible for Supplier deviations, delays, cancellations, mandated overnight stays, missed connections or any other condition beyond its control.
LBR recommends that all guests be in good physical and mental health and have medical approval to travel. Any physical disabilities must be reported to LBR at the time of reservation upon initial booking so LBR can contact the Suppliers to investigate amenities and/or special accommodations offered. If more than minor assistance is needed, Suppliers may require that the individual be accompanied by a companion who is capable of, and responsible for, providing such assistance. Suppliers often reserve the right to reject guests whose mental or physical condition may create an unsafe condition and/or interfere with the itinerary.
Deposits and Payment
Any deposits from you are non-refundable. Payment of a deposit enables us to hold a reservation for you but does not guarantee the price. The price can only be guaranteed once we receive full payment and other travel documents have been issued, subject to any terms and conditions of the Supplier. We will advise you of the date that full payment is required. Upon your provision of your payment information, you are authorizing us to make the payment arrangements with the corresponding Suppliers.

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After full payment, the conditions of the contract with your Supplier may permit them to increase the cost of your arrangements. We will pass on any such increase to you as we become aware of such increase. If we have arranged a package, changes in transportation costs including the cost of fuel, taxes, fees and exchange rates mean that the price of your travel arrangements may change after you have paid in full.
2. Before You Travel
Itinerary Changes
Where a change requested by you following booking is permitted and possible, standard service fees, cancellation fees, and additional Supplier fees will apply. Please note that all reservation changes are subject to availability and the terms and conditions of the service purchased.
Please note that changes to name details are not allowed by many airlines and other Suppliers. While we will attempt make such changes, if necessary, most airlines and Suppliers treat a name change as a cancellation, to which standard conditions and charges would apply.
Itinerary changes due to COVID-19 exposure, infection, or limitations/ restrictions on travel instituted by either the country traveling from, to, or any country traveling through are addressed in the COVID-19 Addendum attached to this Agreement.
Cancellations
If you cancel your travel arrangements, you may be entitled to a partial refund. We must receive your original tickets/travel documentation before any refund can be considered. If you decide to cancel arrangements before the balance due date, any deposits paid are non-refundable.
Refunds will only be paid to you once we have received the funds back from the Supplier(s). We are not responsible for a Supplier’s failure to pay a refund.
If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim your cancellation charges through your insurer.
Cancellations due to COVID-19 exposure, infection, or limitations/ restrictions on travel instituted by either the country traveling from, to, or any country traveling through are addressed in the COVID-19 Addendum attached to this Agreement.
Travel Documents/Vaccinations/Destinations
You are required to immediately review all aspects of your booking in order to verify (but not limited to): names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on your booking receipt. Please notify LBR immediately if any omissions and/or corrections are needed regarding the booking details. You voluntarily assume full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. You are required to verify the accuracy of all legal first & last names. It is mandatory that the names you provide be identical to your legal first and last names and identical to the names as they appear on booking and travel documents.
It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. We do not accept any responsibility in the case of you being unable to travel due to not complying with any such requirements.


U.S. Citizens should refer to the travel advice posted by the U.S. Department of State at travel.state.gov for all the countries you intend to visit. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.



D. Insurance
Travel insurance protection is Strongly Recommended. While we do offer coverage through certain carriers, we cannot compare all the policies or companies currently in the marketplace. This responsibility rests solely with you the customer and we advise you to do your research and find coverage that best fits your individual needs. LBR is limited to advising you of the need for such coverage.
In the event that you decline travel protection, you acknowledge and accept liability for any cancellation penalties, damages and/or out–of-pocket expenses incurred. You also acknowledge and accept responsibility for arranging and paying for any treatment in case of a medical emergency while traveling.
All requests for service under the policy must be filed directly with the travel insurance provider, in accordance with the policy terms and conditions, which you are responsible for reviewing upon receipt of your travel protection policy. All questions regarding cancellation, penalties, coverage should be directed to your particular travel insurance provider. You acknowledge and agree that LBR has no control over the travel insurance provider or its coverage decisions, and as a result LBR is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.
Please review your travel insurance protection policy for COVID-19 related coverage.
3. During your trip
Cancellations and Changes
Your contract with your Suppliers may allow them to cancel or amend bookings. While we will ensure that you are promptly notified of any significant changes once we become aware of such change, when possible, we accept no liability for any changes or costs incurred that may result. Subject to the Supplier’s terms and conditions, you will then have the choice of accepting the change of arrangements, accepting an offer of alternative travel arrangements, if one is made available by the Supplier, or canceling your booked arrangements and receiving any applicable refunds. We do not guarantee that any refunds will apply.
Flights
Often airlines will modify departure times and/or gate location. It is your responsibility to check with the airline that any onward flights you have confirmed are operating as booked. We strongly recommend that you contact your airline at least 72 hours before the scheduled departure of each flight in order to confirm departure times. Please note that for some airlines it is mandatory to confirm with them your intention to fly.
Flights must be taken in the sequence they appear on your ticket or eticket. If you do not check in on time for a confirmed reservation, the airline may register you as a ‘no-show’, which could result in extra charges and/or your whole flight itinerary being cancelled and/or render your ticket void. If you miss your departure flight or connection, it is your responsibility to work with the airline on which you are ticketed to reach your destination. No refunds will be provided by LBR for portions of trips missed due to canceled, rescheduled, or delayed flights, nor is LBR responsible for any additional expenses you may incur prior to joining your trip if you miss your departure flight or flight connection.
Additional fees for baggage may apply. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies. In the event your luggage has been damaged or lost, you must report such damage of loss directly to the carrier and coordinate with the carrier for resolution. Any returns, refunds or compensation for damaged or lost luggage will be subject to the carrier’s baggage policies. LBR shall not be liable for any damage or loss of your luggage.